Rivaq PNG 1

Refund policy

At RvaQ, we want our clients to be completely satisfied with our services. If you are not satisfied with our services, we offer a refund under the following conditions:

  1. Refunds are available within the first 30 days of the start of our services.

  2. To be eligible for a refund, you must provide us with a detailed explanation of the reasons for your dissatisfaction and allow us the opportunity to remedy the issue.

  3. If we are unable to remedy the issue to your satisfaction, we will issue a refund for the unused portion of your services.

  4. Refunds are not available for any services that have already been provided or used.

  5. If you cancel your services before the end of the 30-day period, we will issue a refund for the unused portion of your services.

  6. We reserve the right to deny any refund request that we determine to be unreasonable or not in good faith.

How to request a refund:

To request a refund, please contact us at[email protected]¬†and provide us with a detailed explanation of the reasons for your dissatisfaction. We will respond to your request as soon as possible and work with you to resolve the issue.

Changes to our refund policy:

We reserve the right to update or modify this refund policy at any time. Any changes to this policy will be posted on our website, and your continued use of our website and services after the posting of any changes constitutes your acceptance of those changes.

Contact us:

If you have any questions or concerns about our refund policy, please contact us at [email protected].

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